CANCELLATION & REFUND POLICY

Please read our policy carefully before booking a course.

❗️General Terms:
• All bookings are considered confirmed upon receipt of a deposit or full payment.
• Paragliding training requires advance preparation, instructor scheduling, and logistical costs. Therefore, cancellations incur non-refundable expenses.

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🔁 Cancellation by the Client:
• 14 days or more before the course start date: Booking can be rescheduled within the current season (subject to availability). No refunds are issued.
• Less than 14 days before the course: Bookings cannot be cancelled or rescheduled. The full amount is retained.
• Same-day cancellation or no-show: 100% of the course fee is forfeited. The service is considered rendered.

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🌧 Weather-Related Cancellations:
• We make every effort to conduct the course in full, but safety is our top priority.
• In case of unfavorable weather (rain, strong winds, etc.), the practical part of the course will be rescheduled to alternative dates.
• No refunds are provided, as the course will be partially or fully completed at a later time.

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📝 Exceptional Cases:
• Rescheduling or changes to the booking are possible only at the discretion of the management and in exceptional cases (e.g., with a valid medical certificate confirming inability to participate).
• Each request will be considered individually. Approval is not guaranteed and remains solely at the discretion of the school.

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🔐 Final Statement:

By making a payment, you confirm your acceptance of this policy.
We reserve the right to amend this policy by publishing an updated version on our website.

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